Service Update: Hold Notifications Are Going Digital

Starting June 1, patrons with an email address on their library account will receive hold pickup notifications by email instead of by phone.

What isn’t changing?

  • You still have 3 days to pick up WBPL holds and 7 days to pick up ILLOs.
  • ILLO notifications will continue by phone and email.
  • Items still need to be checked out before leaving the library.

To ensure you receive notifications, make sure your email address is up to date on your library account.

Questions? Speak with library staff, we’re happy to help!